Privacy Policy

1. Information We Collect

We may collect personal information that you provide to us, including but not limited to:

• Name
• Email address
• Phone number
• Company name
• Service/Property Address

We also collect non-personal information through cookies and analytics tools, which may include:

• IP address
• Browser type
• Device information
• Pages visited on our site

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, coordinate, and maintain our water blasting and exterior cleaning services at your property.
• To communicate directly with you and respond promptly to service inquiries, bookings, or job feedback.
• To send promotional materials, updates, or special seasonal offers (always with your explicit consent).
• To improve our website layout, performance, and cleaning service offerings through analytics.

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers or subcontractors who assist us in operating our website, managing our bookings, and conducting our physical business operations, subject to strict confidentiality agreements. We may also disclose your information if required to do so by New Zealand law or to protect our rights, property, and safety.

4. Data Security

We take appropriate physical, technical, and administrative security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we employ commercial standard security controls, no method of transmission over the Internet or electronic storage is 100% secure.

5. Your Rights

You have the right to access, correct, or request deletion of the personal information we hold about you at any time under the New Zealand Privacy Act 2020. If you wish to exercise these rights or have any questions about this policy, please contact our privacy representative using the details below.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory modifications. Any updates will be posted directly to this page. We encourage you to review this page periodically to stay informed about our data practices.